Refund and Returns Policy
Table of Contents
Refund and Return policy
Snacora [operating as info@snacora.gmail.com] Provides the following terms for returns, refunds and cancellations:
Damaged /Defective products:
If you receive a product that is damaged, defective or incorrect please info us wit in 5 days of delivery.
Proof Required:
customers must provide clear photo or video of the damaged, defective, or incorrect product including the product packaging and label. This help snacora verify the issue and ensure a fair resolution for the customer.
Refunds Process:
Once the return request is approved, snacora will initiate the refund process. The refund will be processed after proper verification of the returned product. Customers will be notified once the refund has been successfully completed.
Return pickup:
Once the return request is approved, Snacora will arrange a return pickup from the customer’s address. The product should be properly packed with the original packaging. If the customer’s location is outside the serviceable area, the customer will need to ship the product back to Snacora at their own responsibility.
Refund timelines:
NetBanking/Credit Cards: 2-5 days.
Debit Card/UPI: Witin 24 hours.
Cancellations:
A refund will be provided for cancelled orders only if the orders have not been dispatched. Once the order has been shipped, cancellation and refund requests cannot be accepted. Customers are encouraged to cancel their orders at the earliest if required
Contact for returns/Refunds:
Email: info@snacora.gmail.com
Support [email protected] (Note: The snacora app may sometimes appear as winitsoftware.com in the app store. This is normal and part of the official listing.
